The other buses on the island, especially the newer ones which are very good (the ACL ones), have generous spaces for luggage on either side near the front, which is particularly necessary on Waiheke, because it attracts large numbers of visitors from all over the world, so of course they come with suitcases or big backpacks. And locals need a good amount of luggage-space for items they bring across from the mainland, as well as for the groceries and other items that they buy on the island.
But this new bus, which looks factory-new, has almost no space for luggage. There is only a small, narrow space between back-to-back seats on either side at the front--spaces so small that each can hold only a couple of supermarket bags. And there is no restraint parallel to the aisle, as there is on the well-designed buses, so when the new one goes round a corner anything in those spaces is likely to leap to the floor and career about.
On the well-designed buses it is easy to lift your luggage out of the luggage racks and leave the bus quickly, but with this ill-designed one that is impossible, so the bus has to be at the stop longer, which with Waiheke's narrow roads means it will block other traffic longer.
The layout at the front of the new bus is also bad, there is not as much room to move as there is in the ACL buses, so ingress and egress with luggage is hampered. Whoever designed it was not concerned with ergonomics.
All of that is damned stupid. Once again those who 'manage' (read mangle) the bus service on Waiheke Island have proved themselves worse than incompetent. It is to be hoped that they are not bent on changing all the buses to that dumb-as-a-brick design. That is a design which would only be OK for commuters going to offices; it is all wrong for a village-rural community that is also a popular tourist destination.
If the manglers were deliberately trying to sabotage Waiheke's bus service they could hardly do worse than they have done in the last week or two.
Sociopathy rules! OK? :-(((
NO! New and different does not mean better. Only better means better. New and different from sociopathic incompetence always means worse, and worse, and worse...